Our products are shipped within 2-3 Days using the following carriers: USPS, FedEx, UPS, . Please note that certain items may require 1 to 2 days of handling time. During the handling of your order we will reach out to confirm the details via email. Please note that if we are unable to confirm the details of custom orders after 48 hours we will ship the order as specified by the customer. (Orders configured by the customer.) return your product, you should mail your product to: 4102 Lakewater Cir, Snellville, Georgia 30039. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.